We want you to have the best experience possible. If you are experiencing any issues at all, let us make it right! Contact us below with any questions or concerns. If you would like to contact us to tell us how cool our candles are, we appreciate that too!
Frequently Asked Questions
Do you offer rush shipping?
- Yes! We offer FedEx 2-Day on all domestic orders. Pricing will depend upon destination/weight of shipment. If you are in the
- Charleston area, we can arrange same day delivery.
Note: We do not offer international shipping at this time.
How long will it take for my order to arrive?
- All orders are processed within 1-3 business days and are shipped out of our studio in Charleston, SC. Once in the mail it may take your package 2-4 days to arrive via our USPS $8 Priority flat rate option, dependent on your location (AK and HI may take longer). Ship time does not include order processing.
Is there Sales Tax?
- All sales made in the state of SC are subject to 8.5% sales tax.
Can I request a custom scent?
- Absolutely! Contact us at firstname.lastname@example.org to give us your ideas.
Do you offer wholesale?
- Yes! Contact us at email@example.com in order to apply for an account with us.
Do you offer exchanges or returns?
- If for any reason you are not satisfied with your purchase, please contact us at firstname.lastname@example.org for a full refund. Unfortunately we currently do not accept any returns from third party products.